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Cabinet Warranty Policy

1 Year Warranty

CW Kitchens Inc. warrants all products and the labor provided to the original consumer/purchaser to be free of defects in materials and workmanship for a period of 1 (one) year from the date of purchase as it is listed above unless further specifc warranties are extended herein. This warranty is only applicable to products that are supplied by CW Kitchens Inc. and is not transferable to subsequent owners. The overall terms of the replacement parts or products are deemed original for the purpose of this warranty. This warranty is in lieu of any and all other warranties expressed or implied by others.

Natural wood varies in colour, characteristics will exhibit subtle changes as it ages. Cabinet colors may lighten or darken over time. Exposure to direct sunlight, smoke, and other environmental conditions may also affect the color over time. These color variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this warranty.

This warranty shall become null and void if the cabinets and/or materials are in any way modi ed. Furthermore this warranty does not apply to cabinet damage by misuse, neglect, abuse, exposure to moisture, exposure to extreme temperatures, normal wear and tear, abnormal use, effects of excessive dryness such as splitting or excessive skrinking, burns, food stains, chemical stains, and/or acts of God. In the event that a defect in materials or workmanship under normal use, and within the warranty period is identifed, CW Kitchens Inc. at its discretion and upon inspection by an authorized representative will repair, replace or issue a credit adjustment of the defective component and those other components integrally associated with it. If the warrantable product is no longer in current production, an alternate solution will be sought out. The original proof of purchase must be presented when requesting warranty service.

Specific Warranty

Door hinges and drawer slides used in CW Kitchens Inc. products carry with them a 10-yr warranty through the manufacturer if failure occurs under normal use. All accessories carry a one year warranty from original manufacturer, not CW Kitchens. Installation fees are not included.


Laminate Countertop Warranty Policy

1 Year Warranty

CW Kitchens Inc. warrants its laminate countertops and the labor provided to the original consumer/purchaser to be free of defects in the workmanship and materials under normal residential use for a period of 1 (one) year from the date of purchase as it is listed above unless further specific warranties are extended herein. CW Kitchens Inc. will not warranty any accessories or other products sold with or as part of any laminate countertop that were not sold by CW Kitchens Inc. This warranty is only applicable to products that are supplied by CW Kitchens Inc. and is not transferable to subsequent owners. The overall terms of the replacement parts or products are deemed original for the purpose of this warranty. This warranty is in lieu of any and all other warranties expressed or implied by others.

Plastic laminate products by their nature are subject to minor surface imperfections and slight irregularities and may contain some color variations and/or small particles of foreign matter. Any imperfection that falls within the accept- able limits as established by the laminate manufacturer will not be considered defective.

This warranty shall become null and void in any of the following instances:
1. If the laminate countertop and/or materials are in any way modified after they have been installed.
2. Improper installation not done by CW Kitchens Inc. installers.
3. Cracks, chips, scratches and/or breakage not due to defects in material or workmanship.
4. Countertop substrate swelling, de-lamination or seam separation due to water penetration. This includes however is not limited to areas such as caulking next to walls, in seams such as eld and mitre joints and around sink cut outs or other textures.
5. CW Kitchens Inc. will not warranty any laminate countertops where a sink and/or dishwasher have been installed on or near seams. This includes however is not limited to corner sink applications.
6. If the laminate countertop has damage by misuse, neglect, abuse, exposure to moisture, exposure to extreme temperatures, normal wear and tear, abnormal use, burns, food stains, chemical stains, and/or acts of God.

In the event that a defect in materials or workmanship under normal use, and within the warranty period is identified, CW Kitchens Inc. at its discretion and upon inspection by an authorized representative will repair, replace or issue a credit adjustment of the defective component and those other components integrally associated with it. If the original countertop was delivered and installed by CW Kitchens Inc., the replacement top will be delivered at no additional cost to the original delivery address. CW Kitchens Inc. is also responsible for the removal and re-installation of the new top. Items such as paint, wallpaper, tile, electrical, plumbing or any incidental costs are the responsibility of the purchasers. If the warrantable product is no longer in current production, an alternate solution will be sought out. The original proof of purchase must be presented when requesting warranty service.

Tips For Keeping Your Countertops Looking New

• Use cutting boards; do not cut directly on laminate countertops.
• Be careful when moving heavy items, dragging or dropping items can cause damage to your laminate countertop. • Use hot plates when placing hot dishes on your counter. Extreme heat can cause cracking, burn spots, and delaminating (bubbles).
• Seams and finished ends are most susceptible to water damage as liquids can enter in these areas which cause the laminate to separate. Wipe any liquids up immediately
• Clean countertops with mild soap and water, wipe down with dry cloth. Repeat on tougher stains.